At Mobile Signal Guru, we prioritize your privacy and strive to protect the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. By using our services, you agree to the terms outlined in this policy.

We understand how important it is to protect your personal data. Therefore, we comply with relevant data protection laws, including the General Data Protection Regulation (GDPR) applicable in Sweden and the European Union. Our goal is to ensure transparency, fairness, and security in handling your personal information.

This Privacy Policy provides a clear outline of our data collection practices and how we safeguard your rights. We also describe the ways in which we use your data and your options for controlling your personal information.

1. Information We Collect

We collect information in several ways when you use our website and services. We obtain personal information directly from you when you interact with us, such as when you:

  • Sign up for our services
  • Subscribe to our newsletter
  • Contact us through our support system
  • Make purchases or register for accounts

We may also automatically collect certain information when you visit our website, such as:

  • Your IP address
  • Browser type
  • Device type
  • Pages you visit
  • Time spent on our site
  • Referring website

2. Types of Information Collected

We categorize the information we collect into two broad categories:

2.1 Personal Identifiable Information (PII)

This includes information that can directly identify you, such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

2.2 Non-Personal Identifiable Information (Non-PII)

This includes information that doesn’t directly identify you but may help us improve user experience, such as:

  • Browser data
  • Cookies data
  • Usage statistics
  • Location data (depending on settings)

3. How We Use Your Information

We use the information we collect in various ways, including:

  • To Improve Our Services: We analyze how you interact with our site to improve our content and services.
  • To Communicate with You: We may send you newsletters, promotional offers, or respond to your queries.
  • For Billing and Customer Support: We process your information to complete transactions and provide the necessary support.
  • For Legal Compliance: We may need to process data to comply with legal obligations, such as audits, investigations, or regulatory requirements.

4. How We Protect Your Information

We take robust security measures to protect your personal data. These include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
  • Secure Servers: Your data is stored on secure servers that are regularly updated and monitored for vulnerabilities.
  • Access Controls: Only authorized personnel can access your data, and they are trained in data protection practices.

However, no method of transmission over the internet is 100% secure. While we take all reasonable steps to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in delivering our services. These providers are required to maintain the confidentiality and security of your data.

We may share your information in the following situations:

  • Service Providers: We may work with third parties to process payments, provide customer support, or host our website. These providers have access to your data but are limited in their use.
  • Legal Compliance: We may disclose your information if required by law, court order, or to protect our legal rights.
  • Business Transfers: If Mobile Signal Guru is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us track your preferences and improve site functionality. You have the option to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

We may use cookies for the following purposes:

  • Analytics: We use cookies to track site usage and gather data on visitor behavior.
  • Advertising: We use cookies to deliver targeted advertisements based on your interests.

For detailed information about our cookie usage, please refer to our Cookie Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we will securely delete it.

8. Your Rights and Choices

As a user in Sweden and the European Union, you have several rights regarding your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correct: You can update or correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal information, subject to certain exceptions.
  • Right to Restrict Processing: You can request that we limit the processing of your data under certain conditions.
  • Right to Object: You can object to the processing of your data, especially for marketing purposes.
  • Right to Data Portability: You can request that we provide your data in a portable format so you can transfer it to another provider.

To exercise these rights, please contact us at our support email or use the contact form on our website. We will respond to your request within a reasonable timeframe.

9. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 16. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us so that we can take appropriate action.

10. International Data Transfers

If you are located outside Sweden, please be aware that your personal data may be transferred to, stored, and processed in Sweden or other countries. These countries may have different data protection laws, but we will ensure that your data is handled with the utmost care and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update our Privacy Policy, we will post the new version on our website and update the “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us.

We are committed to protecting your privacy and ensuring a safe online experience.