Welcome to Mobile Signal Guru! These Terms & Conditions govern your use of our website, products, and services. By accessing or using our site, you agree to comply with these terms. Please read them carefully to understand your rights and responsibilities as a user or customer.

1. General Information

Mobile Signal Guru is a Netherlands-based company specializing in mobile signal solutions. Our goal is to provide high-quality products and services to enhance mobile connectivity. These Terms & Conditions apply to all visitors, customers, and affiliates who use our website or services.

By accessing our website or purchasing our products, you accept these terms. If you do not agree with any part of these terms, please refrain from using our services or website.

2. Products and Services

We offer a wide range of products and services designed to improve mobile signal strength and connectivity. Each product is carefully described on our website, including specifications, features, and usage instructions. We strive to provide accurate and up-to-date information to assist you in making informed decisions.

Product Availability

  • Product availability is subject to change without prior notice.
  • While we make every effort to keep our inventory accurate, certain items may occasionally be out of stock.

Product Descriptions

We ensure all product descriptions are accurate. However, minor discrepancies, such as color variations or slight differences in specifications, may occur due to manufacturing updates or display settings.

3. Eligibility

To use our website or services, you must meet the following conditions:

  • Be at least 18 years old or have parental consent.
  • Provide accurate and truthful information during registration or purchase.

By continuing to use our services, you confirm that you meet these requirements.

4. Orders and Payments

Placing Orders

  • Orders can be placed through our website or authorized sales channels.
  • All orders are subject to availability, confirmation, and acceptance by Mobile Signal Guru.

Payment Methods

We accept the following payment methods for your convenience:

  • Credit and debit cards

Payments must be completed before your order is processed. If a payment fails, the order will be canceled automatically.

Pricing

All prices on our website are listed in Euros (€) and include VAT unless stated otherwise. We reserve the right to modify prices without prior notice. Any promotional offers or discounts are subject to specific terms and conditions.

Order Confirmation

After placing an order, you will receive an email confirmation containing the details of your purchase. If you do not receive this email, please contact us to verify your order status.

5. Shipping and Delivery

We aim to deliver your orders promptly. However, delivery times may vary based on your location and product availability.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping method, destination, and order size. Additional customs fees or taxes may apply for international orders.

Delivery Timeframes

  • Standard shipping: 3-7 business days within the Netherlands.
  • International shipping: 7-14 business days, depending on the destination.

Please note that these timeframes are estimates and may vary due to unforeseen circumstances, such as weather or customs delays.

Lost or Damaged Packages

If your package is delayed, lost, or damaged during transit, contact our support team immediately. We will work with the courier to resolve the issue and provide a replacement or refund if necessary.

6. Returns and Refunds

Our Return & Refund Policy allows you to return products within 30 days of receipt. Returns are subject to the following conditions:

  • A 20% restocking fee will be applied to all returns.
  • Customers are responsible for return shipping costs.

For detailed instructions, refer to our Return & Refund Policy.

7. Privacy Policy

Your privacy matters to us. We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to these data practices.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the intellectual property of Mobile Signal Guru. Unauthorized reproduction, distribution, or use of this content is strictly prohibited and may result in legal action.

9. User Conduct

When using our website or services, you agree to:

  • Provide accurate and truthful information.
  • Refrain from engaging in illegal activities or misuse of our services.
  • Avoid interfering with the functionality of our website or systems.

We reserve the right to suspend or terminate your account if you violate these terms.

10. Warranty and Liability

Product Warranty

Our products include a limited warranty against manufacturing defects. The warranty period and conditions are specified in the product documentation.

Limitation of Liability

Mobile Signal Guru is not liable for:

  • Indirect, incidental, or consequential damages.
  • Losses resulting from improper use of products.
  • Delays or issues caused by third-party services.

Our maximum liability is limited to the purchase price of the affected product.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not imply endorsement or responsibility for the content, policies, or practices of these websites. Use third-party websites at your own risk.

12. Governing Law

These Terms & Conditions are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of the Netherlands. By using our website, you agree to submit to this jurisdiction.

13. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on our website. Continued use of our services implies acceptance of the updated terms.

14. Contact Information

If you have any questions or concerns about these Terms & Conditions, please reach out to us.

Our team is available to assist you with any inquiries or issues you may have.