At Mobile Signal Guru, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data. By using our services, you agree to the terms outlined in this policy. If you have any concerns or questions, please feel free to contact us for clarification.

1. What Information Do We Collect?

To provide better services and improve user experiences, we collect specific types of information. Here is a detailed overview:

a. Personal Information

  • Name, email address, phone number, and other contact details you provide when you sign up or contact us.
  • Billing and payment information, including credit card details, when you purchase services through our platform.

b. Device and Usage Data

  • Details about your device, such as the model, operating system, and browser type.
  • Usage patterns, including which pages you visit, the time spent on our website, and other interaction metrics.

c. Location Data

  • We may collect your geographical location to tailor our mobile signal solutions to your needs. If you prefer, you can disable location sharing in your device settings.

d. Cookies and Tracking Technologies

  • We use cookies to personalize your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies via your browser settings.

2. How Do We Use Your Information?

We use your data responsibly and transparently to enhance our services and your experience. Below are the primary ways we use the information:

  • To deliver customized recommendations and mobile signal solutions tailored to your location and preferences.
  • To process transactions securely and provide receipts or billing confirmations.
  • To analyze website performance, identify issues, and improve usability.
  • To communicate essential updates, promotional offers, and other relevant information.
  • To comply with legal obligations, enforce our terms, or resolve disputes as required by Dutch law.

3. How Do We Share Your Information?

We respect your privacy and do not sell your personal data to third parties. However, we may share your information under the following circumstances:

a. Service Providers

We work with trusted partners who help us deliver our services, such as payment processors, analytics providers, and customer support teams. These partners are contractually obligated to protect your data and use it solely for the purposes we specify.

b. Legal Obligations

In certain situations, we may share your data to comply with legal obligations, such as court orders or government requests.

c. Business Transfers

If Mobile Signal Guru undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity. We will notify you of any such changes.

4. How Do We Protect Your Data?

We take robust measures to protect your personal information against unauthorized access, alteration, or loss. These include:

  • Encrypting sensitive information during transmission and storage.
  • Using secure servers equipped with firewalls and access controls.
  • Conducting regular security audits and updates to prevent vulnerabilities.

While we strive to safeguard your data, no system is completely secure. We encourage you to use strong passwords and update them regularly to enhance your own security.

5. Your Rights

As a user in the Netherlands or the European Union, you have specific rights regarding your personal data. These include:

a. Right to Access and Correction

You can request a copy of the personal data we hold about you and ask for corrections if it is inaccurate.

b. Right to Erasure

You can request that we delete your personal data. However, we may retain certain information to comply with legal requirements or resolve disputes.

c. Right to Object

You have the right to object to how we use your data, particularly for marketing purposes. You can opt-out at any time.

d. Right to Data Portability

You can request a copy of your data in a structured, commonly used format to transfer it to another provider.

To exercise any of these rights, please contact us.

6. How Long Do We Retain Your Data?

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer needed, we delete or anonymize it in accordance with legal and regulatory requirements.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external platforms. We recommend reviewing their privacy policies before sharing any information.

8. Cookies and Similar Technologies

Cookies help us improve your browsing experience and deliver relevant content. Here are the main ways we use cookies:

  • To save your preferences for future visits.
  • To analyze user behavior and website traffic.
  • To display targeted advertisements based on your interests.

You can adjust your cookie settings in your browser. However, disabling cookies may impact the functionality of some website features.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry standards. We recommend reviewing this page regularly to stay informed. Significant changes will be communicated via email or a prominent notice on our website.

10. Contact Us

If you have questions, concerns, or feedback about this Privacy Policy, please reach out to us:

We are committed to addressing your concerns promptly and transparently.

11. Additional Information for Users in the Netherlands

As a Dutch company, we comply with the General Data Protection Regulation (GDPR) and other local privacy laws. Our practices are designed to meet these high standards, ensuring your data is handled responsibly and transparently.

For more details about your rights under GDPR, visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).