Welcome to Mobile Signal Guru! These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Definitions

  • “Company,” “we,” “our,” “us” refers to Mobile Signal Guru.
  • “You,” “your,” “customer,” “user” refers to the individual or entity accessing our website or using our products and services.
  • “Products” refers to any items sold by Mobile Signal Guru, including signal boosters and related accessories.
  • “Services” refers to any services provided by Mobile Signal Guru, including customer support and installation assistance.

Eligibility

To use our website or purchase our products, you must be at least 18 years old and have the legal capacity to enter into binding agreements. By using our website, you represent and warrant that you meet these eligibility requirements.

Account Registration

Some features of our website may require you to create an account. When you register an account with us, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Orders and Payments

  • Order Acceptance: All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or issues with payment processing.
  • Pricing and Availability: We strive to ensure that all product descriptions, prices, and availability information are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions. Prices are subject to change without notice.
  • Payment Terms: Payment is due at the time of purchase. We accept major credit cards, and other payment methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

Shipping and Delivery

  • Shipping: We offer various shipping options, which may vary based on your location. Shipping costs and estimated delivery times will be provided at checkout. All delivery times are estimates and are not guaranteed.
  • Risk of Loss: All products purchased from Mobile Signal Guru are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.
  • International Shipping: For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country. We are not responsible for delays or issues arising from customs processing.

Returns and Refunds

Please refer to our Return & Refunds Policy for detailed information on returns, refunds, and exchanges. By purchasing our products, you agree to the terms of our Return & Refunds Policy.

Product Use and Compliance

  • Proper Use: You agree to use our products in accordance with all applicable laws, regulations, and guidelines. Unauthorized or improper use of our products may result in reduced performance, damage, or legal action.
  • Regulatory Compliance: Our products comply with FCC regulations and other relevant standards like CE and RoHS. However, it is your responsibility to ensure compliance with local regulations and carrier agreements when using our products.

Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Mobile Signal Guru or its licensors and is protected by intellectual property laws.
  • License: We grant you a limited, non-exclusive, non-transferable license to access and use our website and content for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

  • No Warranties: Our website, products, and services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the operation of our website or the information, content, materials, or products included.
  • Limitation of Liability: To the fullest extent permitted by law, Mobile Signal Guru and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services, even if we have been advised of the possibility of such damages.
  • Product Liability: Our liability for any product-related claims is limited to the amount you paid for the product. This limitation applies whether the claim is based on warranty, contract, tort, or any other legal theory.

Indemnification

You agree to indemnify, defend, and hold harmless Mobile Signal Guru, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising out of or in any way connected with your use of our website, products, or services, or your violation of these Terms.

Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes arising out of or relating to these Terms, your use of our website, or your purchase of our products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Houston, Texas, and the arbitrator’s decision shall be final and binding.
  • Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

Changes to Terms

Mobile Signal Guru reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of revised Terms constitutes your acceptance of the changes.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy, Return & Refunds Policy, and any other policies or agreements referenced herein, constitute the entire agreement between you and Mobile Signal Guru regarding your use of our website, products, and services.

Electronic Communications

  • Communication Consent: By using our website or services, you consent to receive electronic communications from Mobile Signal Guru. These communications may include notices about your account, changes to our policies, or promotional offers. You can opt out of promotional emails by following the unsubscribe instructions in those emails.
  • Email Accuracy: You are responsible for ensuring that the email address you provide is accurate and up-to-date. We are not responsible for any issues or losses resulting from undeliverable emails.

User Conduct

  • Prohibited Activities: You agree not to engage in any activities that could harm, disrupt, or interfere with the proper functioning of our website or services. Prohibited activities include but are not limited to:
    • Using the website for illegal or unauthorized purposes.
    • Attempting to gain unauthorized access to any part of the website or systems.
    • Harassing, threatening, or abusing other users or our employees.
  • User Content: If you submit content, reviews, or feedback to our website, you grant Mobile Signal Guru a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content. You represent and warrant that you have the right to grant this license and that your content does not violate any third-party rights.

Third-Party Services and Links

  • Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by Mobile Signal Guru. We do not endorse or assume any responsibility for the content or practices of these third-party sites. Your use of third-party sites is at your own risk.
  • Integration with Third-Party Services: Our products or services may integrate with third-party services or platforms. Any interactions with such third-party services are governed by their respective terms and privacy policies.

No Waiver

The failure of Mobile Signal Guru to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by an authorized representative of Mobile Signal Guru.

Force Majeure

Mobile Signal Guru shall not be liable for any failure to perform its obligations under these Terms if such failure is due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, or other acts of God.

Assignment

We reserve the right to assign or transfer our rights and obligations under these Terms to any third party. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent.

Feedback

We welcome feedback and suggestions from our customers. Any feedback you provide shall be considered non-confidential and non-proprietary. We may use, disclose, or incorporate your feedback into our products or services without any obligation to you.

Contact Information

If you have any questions about these Terms, please contact us through our dedicated support channels.

Legal Notices

Any legal notices required under these Terms or applicable law should be sent through our website contact page.